Privacy Policy
1. Introduction
At Lillys Global Travels (“we,” “us,” “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you interact with our website, services, or communication channels.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
Full name
Email address
Phone number
Date of birth
Passport details
Travel history (where required)
Address and nationality
Any other information voluntarily provided for travel or visa services
B. Non-Personal Information
Browser type and device information
IP address
Pages visited on our website
Date and time of visits
This data helps us improve our website performance and user experience.
3. How We Use Your Information
We use collected information to:
Provide travel, visa, holiday, and birth-related services
Communicate with you regarding inquiries or applications
Process documentation and service requests
Improve our services and website functionality
Comply with legal and regulatory obligations
Prevent fraud and unauthorized use
We do not sell or rent your personal information to third parties.
4. Information Sharing & Disclosure
We may share your information only when necessary and strictly for service delivery, including:
Embassies, consulates, and immigration authorities
Airlines, hotels, and travel partners
Third-party service providers assisting with processing
Legal or regulatory authorities when required by law
All third parties are expected to handle your data responsibly and in line with applicable data protection standards.
5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information from:
Unauthorized access
Loss or misuse
Alteration or disclosure
While we strive to protect your data, no online system is completely secure. You acknowledge that data transmission over the internet carries inherent risks.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill service obligations
Meet legal, regulatory, or accounting requirements
Resolve disputes or enforce agreements
When information is no longer required, it is securely deleted or anonymized.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Improve functionality
You may choose to disable cookies via your browser settings, though some website features may not function optimally.
8. Your Rights
Depending on applicable laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Withdraw consent where processing is consent-based
Requests can be made by contacting us using the details provided below.
9. Third-Party Websites
Our website may contain links to external websites. Lillys Global Travels is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those platforms.
10. Children’s Privacy
Our services are not intentionally directed toward individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors without proper authorization.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated policy.
12. Governing Law
This Privacy Policy shall be governed and interpreted in accordance with applicable data protection and privacy laws in the jurisdiction where Lillys Global Travels operates.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact:
Lillys Global Travels
Email: info@lillysglobal.com.ng
Phone: +234 803 557 1705