TERMS OF USE
1. Introduction
Welcome to Lillys Global Travels (“we,” “us,” “our”). These Terms of Use govern your access to and use of our website, services, and any related platforms operated by Lillys Global Travels.
By accessing, browsing, or using our website or services, you confirm that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree, please discontinue use of our website and services immediately.
2. About Our Services
- Visa consultation and processing assistance
- Travel planning and advisory services
- Holiday and tour arrangements
- General travel support and guidance
We act strictly as consultants and facilitators. Final decisions regarding visas, immigration approvals, entry permits, and travel authorization rest solely with the relevant embassies, consulates, airlines, and government authorities.
3. Eligibility to Use Our Services
By using our services, you represent that:
- You are at least 18 years of age or have legal parental/guardian consent
- You have the legal capacity to enter into binding agreements
- All information you provide is accurate, complete, and truthful
- We reserve the right to refuse service, suspend access, or terminate engagement where false or misleading information is provided.
4. No Guarantee of Visa or Travel Approval
Lillys Global Travels does not guarantee:
- Visa approvals
- Immigration approvals
- Entry into any country
- Approval timelines or processing speed
Decisions are made solely by issuing authorities, and outcomes may vary despite proper documentation and professional guidance.
5. Client Responsibilities
Clients agree to:
- Provide complete, truthful, and accurate information
- Submit required documents promptly
- Comply with embassy, airline, and destination country regulations
- Review all submitted applications for accuracy before final submission
- Lillys Global Travels shall not be liable for errors arising from incorrect, incomplete, or misleading client-provided information.
6. Fees, Payments & Refunds
- All service fees are communicated before engagement
- Fees cover professional services and consultation only
- Government fees, embassy charges, and third-party costs are separate unless stated otherwise
- Service fees are non-refundable once work has commenced, regardless of outcome
- Refunds, where applicable, are strictly at our discretion and subject to written agreement.
7. Limitation of Liability
To the fullest extent permitted by law, Lillys Global Travels shall not be liable for:
- Visa refusals or delays
- Travel disruptions, cancellations, or airline decisions
- Losses resulting from government policy changes
- Third-party service failures (airlines, embassies, hotels, agents) Indirect, incidental, or consequential damages
- Our liability, if any, shall be limited strictly to the service fees paid for the specific service in question.
8. Third-Party Links & Services
Our website may contain links to third-party websites or services. We do not control or endorse these platforms and are not responsible for their content, policies, or practices.
Use of third-party services is at your own risk.
9. Intellectual Property
All website content including text, logos, designs, graphics, and materials is the intellectual property of Lillys Global Travels unless otherwise stated.
You may not copy, reproduce, distribute, or use any content without prior written consent.
10. Privacy & Data Protection
Use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and storage of your information in accordance with applicable data protection laws.
11. Termination of Use
We reserve the right to suspend or terminate access to our website or services without notice if:
These Terms are violated
- Fraudulent or unlawful activity is suspected
- Client conduct becomes abusive or unethical
- Termination does not affect accrued obligations or outstanding payments.
12. Changes to Terms
Lillys Global Travels reserves the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised Terms.
13. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which Lillys Global Travels operates.
14. Contact Information
For questions, clarifications, or concerns regarding these Terms of Use, please contact:
Lillys Global Travels
Email: info@lillysglobal.com.ng
Phone: +234 803 557 1705